Support
We're a small UK team and we read everything. The fastest way to reach us is email: ben.m@cosmicoracle.live. We aim to reply within two working days.
Something broken on a page? Use report a problem — it tells us exactly which page you were on.
Common questions
How do I join a battle?
Tap the invite link or enter the battle code on the Play page. Joining friends' battles is always free — pick a winner for each fixture before it starts.
How do I create my own battle?
Open Play → Start a battle, pick your fixtures, choose an optional friendly forfeit, then share the invite link or code with your mates.
How are winners decided?
A correct pick scores 3 points; most points wins. Ties are settled by the host's chosen method — see the competition rules.
Who provides prizes?
Prizes are provided by the host venue or creator who set up the game, never by The Cosmic Oracle. Claim them directly from the host using the instructions on the game page.
I didn't get a confirmation email
Check spam first, then use “Resend confirmation email” on the sign-in screen. Still stuck? Email us from the address you signed up with.
How do I delete my account?
In the app: Me → Settings → Delete my account. No longer have the app? Use the form on the delete account page.
How do I report abuse or block someone?
Tap the three-dot menu on any chat message or profile to report it, and use Block on their profile. Admins review every report and can remove content or ban users.
Legal: Terms · Privacy · Competition rules · Delete account